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Steps to take before your lease ends.

Whether you are ready for something new or can't let go of your VW model, we'll walk you through preparing for the Lease-End Process.

Choose Your Option
Find a new VW model

Make your move into a new or Certified Pre-Owned VW model by following these steps:

  • Explore your next VW model and schedule a test drive with your VW dealer.
  • Review the condition of your vehicle using our detailed Wear & Use Guide.
  • Schedule an inspection for your vehicle.
  • Return your vehicle to the dealer and select your next VW model.

Own your current VW model

Not ready to let go of your current VW model? No problem.
Here's what to do if you'd like to purchase your current vehicle.

  • Contact your VW dealer or call Volkswagen Credit at (800) 521-0171 to resolve a payoff quote and instructions for purchase.
  • Consider our financing* and Volkswagen Drive Easy Vehicle Protection options.
  • Follow instructions provided by your Volkswagen dealer to complete your purchase.

*Available in certain states

Time to inspect your VW model's condition

While some wear and use is expected, our Wear & Use Guide helps make conducting your own self-inspection easy. We'll help you evaluate “normal” versus “excess” wear and use to determine what you can expect on trade-in day.

Inspection Process

  • Schedule a vehicle inspection* by going online or calling our inspection company, SGS at (800) 340-4080. An SGS agent will evaluate your vehicle for any excess wear and use
  • Once completed you will receive an inspection condition report itemizing any excess wear. View sample report.
  • Any excess wear will be billed on your Turn-In Settlement Invoice (unless you choose to repair the items prior to turn-in).
  • If repairs are completed, mail or fax the receipts to Volkswagen Credit before you return your vehicle to ensure proper credit to your account:
  • Volkswagen Credit
    Attention: Asset Management Department
    3800 Hamlin Road
    Auburn Hills, MI 48326
    Fax:(800) 824-8284

*Appointments are available Monday through Friday between 8a.m. and 5p.m. Inspections can be scheduled at your home or work as long as someone 18 years or older is present.